On-Demand Webinar

More Chargebacks are Coming! The Impact of Better Deduction Defense

Shortages and chargebacks can cause a typical brand to lose profits of up to 5% of a brand’s total shipped COGS.

Your team’s lack of visibility into status, the time it takes to manage disputes, the delayed cash collection, and confusing policies are just as costly. 

These frustrations will only escalate as other retailers roll out and define chargeback policies led by Amazon and Walmart's efforts toward zero-defect supply chains.

Guest speaker Cheryl B. Stark knows chargeback challenges well. Before founding her supply chain consultancy, she spent 15 years leading and managing supply chain strategy for Mondelēz International and Kraft Heinz.

Ecommerce and finance leaders should join us for this 30-minute webinar to learn:

  • Why chargebacks happen and the impact of managing them
  • The state of chargebacks today and what to expect in the near future
  • More about the Walmart Supplier Quality Excellence Program (SQEP)
  • How your supply chain can better manage chargebacks

Watch our on-demand webinar now so that you can be better prepared for these challenges and braced for what’s to come.

Watch On-Demand

Speakers

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Cheryl B. Stark

Owner Nalon Consulting | Supply Chain Expert

Cheryl B. Stark founded her supply chain consultancy, Nalon Consulting, on the back of nearly three decades of industry experience. Most recently, she led all pure play ecommerce retailer supply chain strategy and development for Mondelēz International, and prior directed supply chain and development at Kraft Heinz.

ryan-abernathy

Ryan Abernathy

Associate Director, Customer Success | CommerceIQ

Ryan Abernathy is an Associate Director within CommerceIQ’s Customer Success team and leverages his ecommerce sales and operations experience at PepsiCo and Ferrara Candy to help our customers use our platform to simplify their supply chain operations.